Beschreibung
This App is meant for leadership to record escalations, complaints and appreciations received from Customers. The key features are given below:
- Add/Edit Escalation or Complaints
- Add/Edit Appreciations
- Add/Edit Mitigation plan and Progress notes
- Add attachments while raising/updating complaints/escalations/appreciations
- View/Save already uploaded attachments.
- Edit status
- BU wise and category wise filters
- Add/Edit Escalation or Complaints
- Add/Edit Appreciations
- Add/Edit Mitigation plan and Progress notes
- Add attachments while raising/updating complaints/escalations/appreciations
- View/Save already uploaded attachments.
- Edit status
- BU wise and category wise filters
Alte Versionen
- App-Namen: iRise - Resolve and Appreciate
- Kategorie: Tools
- App-Code: com.irissoftware.customerescalation
- Version: 4.2
- Anforderung: 6.0 oder eine höhere Version
- Größe der Datei : 35.7 MB
- Aktualisierungszeit: 2021-03-17